SPECIFICATIONS

Brand Name: YVYOO

Type: Collars

Origin: CN(Origin)

Material: aluminum

Type: Dogs

Season: All seasons

Pattern: Solid

Feature: Personalized

Style: PET ID TAGS

Material: Stainless steel

Shape: The bone

Feature: Personalized engraving

Color: aluminum

Size: L S

Customized text: Order please leave name + phone number +Gender

It is customized products and we need time to engrave,we will deliver it during 3-4 days once you order

According to the statistics of the World Pet Association. A pet wearing a pet identification card. The recovery rate is as high as 90% or more. Compared to after the pet is lost. It is more effective to blindly post "search for dog revelation". Lower cost

In case the dog or cat lost in the day, it was lost. They can't find their way home. Please believe that this dog tag can bring good luck to it. Let it come back to you. Please believe that there are still many good people in this world.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Conatct@quarks.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Conatct@quarks.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.